If this scenario is applicable, you might be able to fix the issue by modifying the Properties of the installer forcing it to run in compatibility mode with an older Windows version. In case you’re only encountering the ‘ The Specified account already exists’ error when attempting to install a legacy application that wasn’t originally built for your Windows version, you might be dealing with a compatibility issue – This is typically encountered on Windows 10. Running Installer in Compatibility Mode (if applicable) If opening the installer with admin access didn’t help your situation, move down to the next fixing method below. Note: When you see the UAC (User Account Control) prompt, click Yes to grant admin access. To open up the installer with admin access, simply right-click on it and choose Run as administrator from the newly appeared context menu. This will fix the majority of issues caused by insufficient writing permissions.
Some users that were previously encountering the same problem have confirmed that they were finally able to fix the issue by forcing their OS to open the installer with admin access. If you’re encountering the ‘The Specified account already exists’ (Error 1316) when attempting to install a 3rd party program, it’s possible that the installation fails with this error due to the fact that the installer didn’t receive admin access – Without it, the installation might not be able to complete. However, if you are having this issue while attempting to uninstall something, your best chance at fixing the issue is to run the Program Install and Uninstall Troubleshooter and apply the recommended fix. In this case, uninstalling the security suite should fix the issue for you. Keep in mind that in case you’re using an Avast security product, this error might be facilitated by the improper installation of Avast Secure Browser. In case you are seeing the ‘The Specified account already exists’ error when attempting to install a legacy application, you might be able to work around the error by configuring the installer to run in compatibility mode. Since this problem is often facilitated by the lack of admin access, you should start this troubleshooting guide by forcing the installer to run with administrator access (if you’re encountering this error when installing a program).
This error is typically reported to occur with Microsoft Office products, with certain 3rd party AV suite and with utility programs such as Nero or Checksoft. Some Windows users are seeing ‘The Specified account already exists’ (Error 1316) when attempting to install or uninstall certain programs via InstallShield.
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